Nigel is a product manager for Google’s Crisis Response team, which is changing how citizens stay informed during crises by providing information and tools to help people collaborate during emergencies and build resilient communities. Before joining Google in 2011, Nigel led R&D on humanitarian systems at Microsoft and spent several years at the United Nations helping lead pandemic contingency planning and the UN Joint Logistics Center’s responses in Iraq, after the 2004 tsunami and in Darfur. Nigel has taught courses in Humanitarian Design at Parsons the New School for Design, partnering with groups like the World Bank and the Red Cross to develop innovative design-thinking approaches to complex humanitarian and development problems. Nigel has a PhD in complex adaptive systems from the Australian National University and has held research fellowships at the Santa Fe Institute and Stanford University.